Salesforce Insights Blog
Articles, tutorials, and best practices from the world of Salesforce development and administration.
Agentforce: Automate Conversations with Flow-Powered Chat
Agentforce enables Salesforce teams to create guided, automated conversations using Flow, delivering smart, consistent chat experiences without writing a single line of code.
5 Best Practices for Salesforce Lead Management
Transform your sales pipeline with these five essential best practices for lead management in Salesforce. From data quality to automation, learn how to convert more leads, faster.
Flow vs. Apex: Choosing the Right Salesforce Automation Tool
Salesforce offers powerful automation tools, but when should you use Flow and when is it time to write Apex? This guide breaks down the key decision factors for admins and developers.
Mastering Salesforce Data Security: A Layered Approach
Understand the core layers of Salesforce data security, from organization-wide defaults to sharing rules and profiles, to build secure and scalable applications.
From Library to Org: A Step-by-Step Guide to Deploying Solutions
Learn how to find, download, and deploy ready-to-use Salesforce solutions from SF CodeBase directly into your org using Workbench. A complete beginner's guide.
Why Salesforce Flows Are Eating the World of Automation
Process Builder and Workflow Rules are on their way out. Discover why Flow is the declarative automation tool of the future and why you should be migrating.